Welcome to the official Al Ahli online store, operated by Al-Ahli Club Company (شركة نادي الأهلي).
By using this Website, browsing it, or completing any purchase through it, you agree to be bound by these Terms & Conditions, as well as all policies referenced in this document, including the Shipping & Delivery Policy, Return & Refund Policy, and Privacy Policy.
If you do not agree to these Terms and policies, please do not use this Website or make any purchase.
This Website may only be used by individuals who are at least eighteen (18) years of age, or under the supervision of a legal guardian. By using the Website, you confirm that all information provided is true, accurate, and complete.
When creating an account on the Website, you are responsible for:
The Store reserves the right to suspend or terminate any account suspected of misuse, fraud, or violation of these Terms.
When placing an order:
Orders are confirmed once payment is successfully completed.
Orders may be cancelled within 4 hours of confirmation, provided they have not yet been dispatched. After this period, cancellations will be handled in accordance with the Return & Refund Policy.
Payments are processed through secure, approved payment providers. The Website does not store payment card details, and all transactions are handled in accordance with applicable data protection and security standards.
All shipping and delivery services are subject to the Shipping & Delivery Policy available on the Website. Customers are responsible for providing accurate delivery information to ensure successful delivery.
All returns and refunds are subject to the Return & Refund Policy available on the Website. The Store does not offer direct exchanges; Customers must return the item and place a new order.
Customers may request returns within 7 days of delivery, subject to the Return & Refund Policy. Defective or incorrect items must still be reported within 48 hours.
The following benefits apply to verified Al Ahli Seasonal Ticket Holders:
| Tier | Discount | Cap (total discounted spend) |
|---|---|---|
| Regular Seasonal Ticket Holders | 15% | 10,000 |
| Elite Seasonal Ticket Holders | 25% | 8,000 |
Offer valid until 30 June 2027.
Valid only through:
The Club reserves the right to amend or withdraw the offer in case of misuse or technical issues. Refunds for promotional purchases will be recalculated based on the final eligible price after removing the promotion, in accordance with the Return & Refund Policy.
Users are not permitted to:
The Store reserves the right to take action, including suspension or termination of accounts.
The Store shall not be liable for:
These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the jurisdiction of the competent courts in Jeddah.
The Store reserves the right to amend these Terms at any time. Any updates will take effect upon publication on the Website, and continued use of the Website constitutes acceptance of those changes.
For any inquiries or assistance, please contact us at [email protected]. Alternatively, you can reach us through the WhatsApp button available on the Website.
All trademarks, logos, images, designs, and content displayed on this Website are the property of Al-Ahli Club Company and are protected under the laws of the Kingdom of Saudi Arabia. Unauthorized use, reproduction, or distribution is strictly prohibited. The Store reserves the right to take legal action against any infringement.
